KEY MESSAGES
THE KEY MESSAGES OF THIS COURSE
- When people meet, they are always communicating. The quality of the communication determines the quality of their interactions.
- Paul Watzlawick's five axioms describe how communication processes work (Watzlawick 1967). If you know the axioms, you can consciously control your communication behavior.
- If you identify communication interference, you can find the right leverage to clarify this issue using the five axioms.
