OVERVIEW
The first axiom according to Paul Watzlawick (Watzlawick 1967) states:
- It is impossible not to communicate.
- Every person sends and receives messages all the time.
- Gestures, facial expressions, and passive behavior are as much a part of communication as verbal expressions.
- There is no neutrality in an encounter with other people.
TRANSFER TASK
Observing Communication Behavior
In one of your next meetings, consciously observe your colleagues. Focus on the people who are not speaking at the moment. Analyze their behavior to see what messages they are sending.
