OVERVIEW
Use the following six steps to activate your "curiosity mode" before a conversation:
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- Focus on the topic of conversation.
- Ask yourself what information you are looking for.
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- Put aside ideas about what you expect them to say.
- Get ready to learn new things.
"Close all running programs"
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- Mentally shut out other topics.
- Concentrate on the other person.
"Ensure complete data transmission"
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- Allow excuses.
- Capture all content of the speech.
- Wait for pauses in speech.
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- Write down important keywords.
- Have notepad ready.
"Send Receipt of Acknowledgement"
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- Turn to face the other person.
- Make confirming sounds.
- Lean forward.
IMPORTANT!
Curiosity mode must be reactivated before each conversation.
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